FAQ - Centennial Place Apartments in Austin, TX
What leasing options are available?
We currently offer leases in 6-12 month options.
What are your application requirements?
We require a household income of at least 3x the rent amount. We also conduct a credit, criminal, and rent background check
Is there an application fee?
Yes, our application fee is $50 for every person applying, over the age of 18.
Can I apply online?
Yes! You can apply online at centennialplaceapts.com
How much is the security deposit?
We require a security deposit of $150-$250 OPC. Your security deposit is fully refundable.
What fees/deposits are due upon apply? Moving in?
A $50 application fee, for every person over 18, and a $150-$250 fully refundable security deposit is due when you apply. A $125 administration fee is due upon move-in. Your first month's rent will be pro-rated based on the days you will live in the apartment that month.
When is rent due?
Rent is always due on the 1st day of the month.
Is there a late fee for overdue payments?
Yes, after the 3rd there is a 10% late fee.
How can I pay my rent?
We accept online payments. These payments will be made through your resident portal account. We also accept Moneygram.
Do I have to pay first and last month's rent?
No, you will pay a pro-rated rental amount based on the days that you live in the apartment for that month.
How often is there a rent increase?
Rent increases are implemented upon renewal of the lease, to keep up with market value. You will not be subject to a rent increase in the middle of your lease.
Is renter's insurance required?
Yes, we require our residents to have liability insurance with coverage of at least $100,000. It is the responsibility of the tenant to obtain and pay for renter's insurance.
Are utilities included?
We currently cover trash, we do not cover any other utilities or renter's insurance.
What are the occupancy limits?
We limit occupancy to no more than 2 adults + 1 child (under the age of 2) per bedroom.
Under what circumstance can Centennial Place terminate a lease?
We only terminate a tenant for violations of the lease agreement, like refusal to pay rent.
What happens if I need to move out before my lease expires?
Tenants who wish to move out before their lease expiration will be subject to an early lease termination fee.
What are the hours for the pool?
The pool is open to our residents from 10am-10pm daily.
What are the hours for the fitness center?
The fitness center is open to our residents from 10am-10pm daily.
What are the hours of the leasing office?
Our leasing office is open Monday-Friday from 8:30am-5:30pm, and Saturdays from 10am-5pm. Please feel free to stop by anytime during those hours.
What are the pool hours and seasonal availability?
Our pool is open to our residents year-round, daily from 10am-10pm.
What property amenities are included?
Our residents enjoy full access to our pool, laundry room, tennis court, and fitness center
Do you offer recycling?
Yes! We offer and highly encourage the use of our recycling program.
How do I receive my packages?
All packages are delivered to our leasing office. You can stop by Monday-Friday from 8:30am-5:30pm or on Saturdays from 10am-5pm to pick up your package.
I have a non-emergency maintenance issue. Who do I contact?
Please use our non-emergency office line at 512-443-4939
I have a noise complaint. Who do I contact?
In the event of a noise complaint, you will contact the police department first and the leasing center second.
What is the smoking policy? Can I smoke in my apartment? Is there a designated smoking area?
We do not allow smoking of any kind in the apartments. We do not offer a designated smoking area.
Are there building quiet hours?
City Ordinance enforces quiet hours from 10pm-7am.
Are there restrictions for what can be put on balconies or patios?
Yes, only outdoor furniture and plants. Personal grills are not allowed, as they are a fire hazard per the Austin Fire Department.
What is the procedure for moving out?
If a resident wishes to move out, we require a 60-day notice, removal of personal belongings, residents cleaning the apartment, turning in keys to the leasing center.
Do you allow pets? What is the pet policy?
Yes! We allow 2 pets, with certain breed restrictions, up to 100 lb. weight limit.
What is the parking situation?
A parking permit is required for resident use of our lot. Guests must park in visitor parking. Towing will be enforced in both lots.
I need emergency maintenance. Who do I call?
Use our emergency maintenance line at 512-443-4939
Is there public transportation nearby?
Yes. Austin is a large city with many options for public transport.
What school district serves the community?
Our community is a part of the Austin Independant School District (AISD).
What kinds of washers and dryers do in-apartment hookups accommodate?
Our apartments include full-size washers and dryers.
Do apartments have dishwashers?
Yes, each apartment is equipped with an electric dishwasher.
Are stoves gas or electric?
All of our apartments are equipped with an electric stove.
Do kitchen sinks have a garbage disposal?
Yes, all of our kitchen sinks include a garbage disposal.
Does the apartment come with a microwave?
Select apartments are equipped with a microwave.